Our Guarantee

TerreMax warrants all merchandise to be as represented in our catalog. We will replace or make satisfactory adjustment if found otherwise.

Products manufactured by TerreMax and illustrated within this catalog are produced using resins that are prime and certifiable in grade. The chemical resistance & physical properties of these resins are available from TerreMax’s engineering department. Improper use of these products could result in environmental spills, serious injury or death.

All prices are subject to change without notice. Orders will be invoiced at current prices on the date shipment is made. All prices are F.O.B. TerreMax.

Returns must be received within 30 days from shipment and must be approved by TerreMax. A document with our return authorization number (RGA Number) and ship to address will be faxed or mailed to the customer. Any goods returned that do not have this document clearly attached to the outside of the carton will be refused. All returns must be freight prepaid. A 20% minimum restocking fee will be assessed to all returns. Returns will only be accepted if the products are in new and original condition, and contain no markings or labels other than TerreMax.

An invoice is a contract in which TerreMax terms will prevail. Unless otherwise stated, payment terms are 2% 10 days net 30 days, (D.O.I.). TerreMax reserves the right to place a customer on credit hold if deemed necessary. Up to a 5% service charge will be added per month on all past due accounts.

Claims must be made within 30 days after receipt of shipment; otherwise order will be considered shipped as ordered.

Please order by TerreMax’s part number.
US Orders: A $10.00 handling charge will be added to all orders under $50.00.
International Orders: A $25.00 processing fee will be added to all orders under $200.00.

In order to expedite your shipment to its destination in good condition, all orders are packed and shipped with care. TerreMax assumes no responsibility for items lost or damaged in transit. Claims will be made with carriers immediately. The purchaser is responsible for claims on freight collect shipments.

TerreMax welcomes all new accounts. TerreMax will provide a credit application for new customers to sign agreeing to our terms. When opening an account the customer agrees to pay invoices in 30 days, pay up to a 5% service charge monthly on any invoices 31 days or older, and to pay any and all collection agencies, attorney fees and/or court fees necessary to collect on the account.

In order to expedite your shipment to its destination in good condition, all orders are packed and shipped with care. TerreMax assumes no responsibility for items lost or damaged in transit. Claims will be made with carriers immediately. The purchaser is responsible for claims on freight collect shipments.

Please notify us with your shipping instructions. Freight, air, parcel post or UPS. If no instruction is given, we will send best way. Freight shipments should be specified, via truck or rail, with line preference. A handling/service charge of $2.00 will be added to all invoices.

Same day shipments will incur a service charge of $10.00 or 5%, whichever is greater.

To control the cost of processing your orders, TerreMax uses electronic counting scales. It is our policy to have each scale certified for accuracy on a schedule recommended by the scale manufacturer. Electronic scales have an accuracy range that is acceptable by most of our customers. If your policy does not allow for a small overage/underage, please contact our
marketing department and advise them that you require 100% accuracy of all quantities. Your account will be marked as hand count only. There is a charge of plus 5% of order value for all orders processed in this manner.

As stated, TerreMax’s stock fittings are always manufactured using quality prime resins; however, in order to insure that we continue to provide the best value to our customers, we reserve the right to change specific grades and/or manufacturers of resin without notice. Please keep this in mind when specifying our stock fittings for use in your applications. Due to the infinite end use possibilities of our products, the customer is responsible for determining the suitability of our products for their application. Data sheets indicating the manufacturer, grade, and properties of current production materials are available and may be requested at anytime. Should your application require a specific material, please contact our sales department for a custom quotation.